KIDDY USER MANUAL

IMPORTANT INFORMATION ABOUT YOUR GPS DEVICE
KIDDY GPS Phone Watch is a substitute for supervision of any person wearing the product. Accuracy of location is determined by GPS satellite and cell signal strength, and will NOT give a location at ALL times. For example, GPS accuracy may be affected while the band is indoors, being used in urban areas (GPS doesn’t like big buildings!), as well as other factors.

 

PLEASE DO NOT RELY ON YOUR KIDDY PHONE WATCH AS THE PRIMARY METHOD FOR LOCATING YOUR CHILD.

 

KIDDY GPS is designed to be water resistance, but to increase the life of the silicone band, we recommend your child takes the band off when bathing or swimming.

KIDDY GPS Phone Watch is water resistant, not waterproof. Water will damage the device if it seeps into cracks or the mini-USB slot.

 

RETURNS
Only Defective devices can be returned! KIDDY devices that are defective will be replaced with a new KIDDY device. We must find the KIDDY device defective before replacement of your KIDDY device.

Any KIDDY devices that has been activated cannot be returned. 

Devices purchased at retail stores, at other websites, or from other re-sellers must be returned to the store, site or re-seller where purchased and are subject to their return policies.

Refund: (if applicable)
Receive a refund back to your original payment method, minus a shipping fee and $25 restocking fee. Shipping and handling fees are non-refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.
Eligibility Window:
To qualify for a return, items must be received back to our Fulfillment Center within 7 days of your original order shipment date (as printed on your packing slip). Exchanges must be received within 14 days also.

 

WARRANTY
Devices are covered by a 30-day limited manufacturer’s warranty on defective parts. Devices returned under warranty will be replaced with like devices. Devices damaged, torn or broken by the user are not covered under warranty. Straps, buckles and latches broken during use are not covered under warranty. Some replacement parts may be purchased separately here.

 

DATA PLANS
KIDDY GPS WATCH transmit location data through cell towers. Please note that a data plan subscription and monthly charge is required for you to locate your child on your app. Data Plans may be cancelled at any time.